Hotel Number Nine

It seemed the staff were waiting for us when we arrived in the taxi after dropping off our rental car in another part of Firenze. They immediatly took charge settling us down in the lobby with a prosecco and cappuchino while we completed the registration information. We were explained the procedures, taken to our room, and later the porter delivered our bags. The woman who worked the bar in the evening was absolutely excellent and the staff as a whole did better than expected. You earned your five stars with us and we'll stay there again on our next Firenze visit.

Hotel Number Nine is definitely in the top hotels I’ve ever stayed at. We were in Florence to celebrate my husband’s 30th and the staff made our stay a very memorable experience from helping me to organise balloons and bubbles on arrival to surprising him with a birthday cake at breakfast. We are so thankful to everyone at the hotel for a wonderful stay! The hotel was incredibly clean, breakfast was fabulous and the service was 10/10. Need to also mention the gym and the fact that guests can also take part in free workout classes. Great location too, literally 3 mins from the Duomo. If you get a chance to book, do not hesitate! If back in Florence, this would be our first choice to stay.

Location and room size. The check in was professional saeed and the lady were very friendly and helpful with everything am grateful for the room upgrade

A stunning and extraordinary hotel right in the centre and close to many of Florences beautiful sights churches and galleries. Breakfast was absolutely delicious and plentiful . There was a great gym as well as mat pilates classes. In the late afternoon we could relax and recover in the spa after all the sight seeing. The staff were wonderful and incredibly helpful making every effort to make it an unforgettable stay - it was a trip to mark my husband’s birthday and this beautiful family rum hotel certainly did that. The icing on the cake was their in house Jazz members club in which we had 2 wonderful nights ( food was exquisite) The show ( Max and Frank) was do much fun. Thank you Ginevra and Max - we will be back

This is an exellent hotel, the staff are friendly and helpfull at all times. the location is just great right in the middle of the city, everything can be reached on foot. The room is of very high standards and very spacious, unfortunatly what let it down was that we had no control of the airconditioning (temperature set by hotel) under the pretext of enviorment protection, somthing which we did't expect at this level. Very clean and decorated to high standards.